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Mentoring For The New Millenium
In the last decade of the twentieth century,
we have witnessed monumental commercial upheaval. More has
happened this decade culturally, philosophically, and psychologically
to change the complexion of the workplace than happened in
the three prior decades. In the nineties, every organization
was bombarded with a host of bold new strategic initiatives.
These include downsizing, reengineering, and restructuring
just to mention a few.
Oftentimes, these initiatives robbed
people of their future and some organizations of their souls.
Hatchet men and women chopped up enterprises into new and
more streamlined business models. And in the process, some
of the older parts of the original model have been discarded,
tossed on the junk heap.
Our heroes and their wisdom are disappearing.
Some of us have no mentors, and we have been called upon to
figure it all out for ourselves. Many people in the business
world today have little in common with their leaders, and
they suffer from their managers' inability to provide them
with the wisdom" and inspiration they crave.
Today's eager and promising professionals
are thrown into the business arena without the human interaction
skills they need to overcome an uncertain future. While fluent
in the technological fundamentals of their businesses, many
lack confidence and competency when it comes to optimizing
the potential in their relationships with others.
They have the words, but they do not
have the music. They can talk a good technical game, but they
can't pull it off when it comes to influencing people, taking
action, and creating change. They lack the magical ability
to connect with other people whom they must influence.
Mentoring
The current business environment
has created a compelling need for mentors. Mentoring is about
the human spirit and the possibilities in your relationships
with others. It is about unlocking the tremendous potential
that exists in all of us.
Mentoring carries forward the best tradition
of the organization. Those who mentor others communicate an
entire value system throughout an organization. This is the
same way ethics and values are transmitted in a close family
? by word and deed. And if that communication is broken or
short circuited, the organization is doing a disservice to
itself, its employees, and its customers.
The Mentoring Relationship
In the ideal mentoring alliance, there
are no strings attached. The mentor does not see the protege
as a burden. Instead, the mentor views the protege as a valuable
asset to be given knowledge, skills, and inspiration.
The mentor forms a unique relationship
with the protege. Just as there is give and take in a partnership,
there is a flow of ideas and energy from mentor to protege,
and protege to mentor. In the ideal mentoring alliance, the
protege receives the gift of personal effectiveness and, in
return, gives back admiration and respect to the mentor. The
mentoring process can take place anywhere "behind the
scenes," as well as in the office or in the field. Mentoring
can take place at breakfast, during dinner at a favorite restaurant
or in the lobby of a client's office.
The Essential Bond
To be an effective mentor demands
full, conscious, and active participation in your protege's
business life. This will enable you to create a strong bond
to influence the career of another.
There is a nearness that takes place when you and your protege
have anam cara. Anam cara is the human connection that helps
you appreciate one another's qualities, as well as look out
for each other's wellbeing.
When you have the deepest commitment to the mentoring relationship,
your bond with your protege becomes the foundation of his
or her day to day activities. John O'Donohue, an Irish poet,
philosopher and Catholic priest who has studied the spiritual
roots of Celtic worship, has described this special bond as
the quality that the Celts called anam cara. When you share
ana cara with your protege, the friendship is so strong that
it magnifies and multiplies the potential for growth and prosperity.
This is bonding at significant level. To be a mentor you must
have a true-based relationship. To establish and maintain
that trust, it's essential that you model the values and behaviors
you want to instill in your protege. You can't influence a
person to do the right and prudent thing while you do the
opposite. To be an effective mentor, you must fully live out
your commitment to your protege without question, this is
a high requirement and it leaves no room for double standard.
Mentor Support
To the protege, a mentor is also
a "safe haven. " With your support, guidance, and
loyalty, your protege is given permission to experiment, fail,
learn, and rebound. This prevents the' protege from becoming
demoralized and discouraged. This support is essential during
a protege's efforts on the job. The mentor helps the protege
through times of isolation and helps to cushion the fear of
failure speeding recovery from' anguish and despair. A mentor
is sympathetic because you have "been there" and
have experienced the blows and disappointments that are potentially
devastating to any business professional.
The mentor can help reduce
the fear of failing: Permitting painful recollections
Often it is difficult even impossible
for the protege to reveal embarrassments or humiliating moments
that seem weak or shameful. Having lived through many of these
moments, you can listen without being judgmental and provide
assurance that your protege is not alone in these experiences.
Providing a reality check
To the protege, failing at an assignment
may seem like a clear signal that he or she "isn't cut
out for this job" or "doesn't have what it takes."
From the mentor's perspective, however, the small failures
are only part of learning. By providing a "reality check,
" you can put these experiences in perspective and help
your protege learn from them rather than catastrophizing.
Giving a personal audience
The protege may need advice, understanding,
or a sympathetic ear. Even when there's nothing "on the
agenda," you can often provide support, encouragement,
and guidance simply by being approachable.
Acting as advocate and champion
For the protege, it's reassuring
to know that a mentor is available for support. Whether it's
getting resources, making a presentation to senior leaders,
or learning new skills, your protege needs your wisdom and
availability.
A Beacon of Hope
As a mentor, you are more than a
cheerleader. You must "keep watch" over your protege's
actions to ensure he or she does not exhaust their efforts
doing the wrong things. You must also help your protege sculpt
his or her expectations so they are appropriate, realistic,
and ultimately attainable. You must convince your protege
that trying is stronger than giving up. A mentor activates
the power of the human spirit. If your protege accomplishes
things he or she thought were unattainable; recognizes positive
qualities that he or she never thought they possessed; or
discovers hidden reserves that he or she never suspected;
then your mentoring efforts were instrumental in unlocking
the potential that existed within your protege to build a
stronger future.
By: Jack Carew, Chairman and
CEO, Carew International, Inc
Author of The Mentor, 15 Keys to Success in Sales, Business,
and Life
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